A look at the collaboration between OpenBox and GLD with Pascal Dominois, Director of Operations at GLD
Why did you choose OpenBox?
When consultation began at the beginning of 2016, it seemed to us that OpenBox, as a company, was too young and was not, therefore, a credible option for us. But OpenBox insisted on delivering an offer, they were extremely motivated!
For our part, we wanted to assess the proposal of the contractor with whom we were already working. We were surprised by the gap between both prices. The determination of the team, indeed its obligation to succeed in the operation, convinced us. We decided to trust them. And we have no regrets!
How would you describe your experience with Co Design&Build?
The Co Design&Build meetings were very reassuring and they enabled us to move forward with the project together as a whole. Reports on accounting, planning, costs, everything was reviewed each month. A completely different way of working. We were able to see that the OpenBox strategy didn’t involve margin recovery but was more concerned with information sharing and collaboration. When issues arose (which inevitably occur on such projects), they were discussed and resolved. Everything was done progressively as we moved forward, in a collaborative way. When you don’t discover things too late, you can’t suspect a hidden agenda. So tensions are quickly dissipated.
Given the highly competitive circumstances and the consensual efforts made during the negotiation, the “shared savings” at the end of the operation were limited, but the transparency was a reality that made the offer unique.
Objectively, this transparency and collaboration allowed us to conduct this operation in a relaxed and constructive way, until the snagging list was resolved. Throughout the entire project, we felt supported.
Are you satisfied?
Of course, because the timing and the price were kept in check and the building is consistent with what we wanted!
Our new 24,000 m² tool means we can work with large industrial clients, who are careful about the handling of their goods (like Rolls-Royce Civil Nuclear, Hager, etc.). We offer them tailored solutions for storage, procurement, industrial packaging and transportation.
Whatever the sector (pharmaceutical, food, energy, mass distribution), our expertise in logistics and our set-up are the hallmark of our reputation, but our warehouses are a definite advantage: now when we tour the warehouses with our clients, the design quality wins them over.
The building is also scalable, as demonstrated by the 25-tonne-capacity overhead travelling crane, which are already being installed for our industrial packing and handling operations for large volumes. We will therefore be able to offer integrated solutions under the same roof, in a high-end environment.